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This could be because some information was entered incorrectly, this transaction was flagged as potentially fraudulent or there were not enough funds in the account. Please note that you may have a pending transaction on your account that will not complete and remove your payment. For additional assistance, we recommend contacting our guest services team at the front gate to help you with completing your purchase. We’re sorry for any inconvenience and look forward to seeing you soon!Hello! Unfortunately, we have run into an issue that is preventing you from completing the checkout process.
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Remember that the tickets are not nominative and can be used by whoever you want, but it is necessary to book the place in the animal interactions beforehand.